FAQs
Pre Orders:
We know you want the latest styles, so Pre Ordering gives you the option to purchase upcoming styles not yet available to ship. While pre orders are paid for when the order is placed, this just means your order will be the first one shipped once the product arrives. Pre Ordered items are noted with an Anticipated Availability Date of when the item is expected to be available for filling your order, and will be shipped within 72 hours (not including weekends or holidays) of that date. The Anticipated Availability Date is not guaranteed & may be subject to change. For orders placed with a Pre Order item(s) as well as currently available items, the available item(s) will ship immediately at no additional cost to you. Cancellations & changes to Pre Orders are not guaranteed. If you have further questions about Pre Orders, our Customer Service Team is happy to help at 1.888.332.7745 M-F 8:30am-9:00pm EST
How do I redeem my gift card online?:
Your April Cornell Gift e-Card is a virtual card sent electronically via email. It contains an alpha-numeric code. To use the code, just shop on our website as usual. When it's time to finish your order, enter the code as a method of payment on the checkout page. That's it! Gift e-Cards can only be used online, not at stores.
