Shipping Questions
SHIPPING TIMES MAY BE LONGER
We're doing our best to hand off orders to our shipping providers as quickly & safely as possible. While most orders will be unaffected, due to nationwide online shopping volume, please expect possible carrier delays. Thank you for your patience & understanding!
HOW QUICKLY DO YOU SHIP?
In order to guarantee the safety of our customers & staff, we have implemented new guidelines in our fulfillment centers. Please allow for additional processing time.
- We cannot guarantee changes or cancellations once orders are submitted.
- Orders do not ship on Saturdays, Sundays or holidays.
- Most of our shipments are from our Cowansville, QC warehouse. Some of our orders ship from multiple locations and will arrive in separate shipments.
HOW DO YOU SHIP?
We ship via CanPar from Cowansville, QC.
- To receive your package via CanPar, you must provide your physical address, not just a PO Box.
IS EXPEDITED SHIPPING AVAILABLE?
Expedited shipping is unfortunately not available at this time in Canada.
WHERE DO YOU SHIP?
We ship all over Canada. We also ship to US addresses including Alaska, Hawaii and Puerto Rico from our US website.
If you are ordering within the United States, make sure you are using our US website.